Refund policy
Last updated: 18/12/2025
Made-to-Order Products
All products sold on our store are printed to order once a purchase is made.
Because our items are custom-made, we do not accept returns or exchanges for:
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Change of mind
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Incorrect sizing
Please check the size guide carefully before ordering.
This does not affect your statutory rights under UK consumer law in relation to faulty or incorrectly supplied goods.
Faulty, Damaged or Incorrect Items
If your item arrives faulty, damaged, misprinted, or incorrect, please contact us within 14 days of delivery and include:
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Your order number
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Clear photos showing the issue
We will arrange a free replacement or refund at no additional cost.
No return is required.
Refund Processing
Approved refunds are issued to the original payment method within 5–10 business days.