Shipping policy

Last updated: 18/12/2025

Processing & Production

All products are printed to order once a purchase is made.

Production typically takes 2–5 business days before dispatch.

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Delivery Estimates (UK)

Once dispatched, delivery times are estimated as follows:

• United Kingdom: 1–3 business days

Please note that delivery times are estimates only and are not guaranteed.

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Shipping Confirmation & Tracking

You will receive a shipping confirmation email with tracking details once your order has been dispatched.

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Delays

We are not responsible for delays caused by postal services, weather conditions, or other circumstances beyond our reasonable control.

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Customs & Import Charges

For UK deliveries, no customs or import charges apply.

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Address Accuracy

Please ensure that your delivery address is correct at checkout. We cannot be responsible for orders delivered to an incorrect address provided by the customer.

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Lost or Delayed Orders

If your order appears to be delayed or missing, please contact us and we will assist in investigating the issue with the carrier.

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Contact Us

If you have any questions about shipping, please contact us at:

hello@hellscapedisco.com